Facts about our Business and Information Technology Services

As the CEO of a rapid growth, mid-sized information technology business, I was intimately familiar with the stress, rigor and risk of startups. However, over time, my group grew to be a multi-year Inc 500 awardee, recognized throughout the markets we served as a leader in not just technology acumen, but also in customer satisfaction, operational excellence and community support.

We successfully made the transition from what I liked to call a "big small company" to a "small big company". Through process development and execution, continuous improvement methodologies, investments in technology, branding and marketing, and strategic business planning, we evolved into a mature, yet nimble, company. A company which I then successfully sold to a New York City based private equity firm.

Ipality exists to support startup, small, mid-size and enterprise companies in strategy, product and market development, innovation, capital acquisition, and M&A, and to provide executive advisory and decision support solutions that will result in increased opportunity, improved market penetration, greater efficiencies, and, ultimately, stronger and more successful organizations.

When I was running my organization I found myself looking for consultants to assist with strategic planning, compensation planning, facilitation and other areas such as capital acquisition or M&A. These were all very different needs. In some cases, I had "been there and done that". But in other cases I wanted an outside view, or I didn't have time to work on a project, or I didn't have the experience.

I had a choice to either hire a large firm and deal with the costs and issues that a large consulting group brings, or find individual independent consultants for each task. I always preferred the attention I received from independent consultants, but it took a lot of time to identify and vet them.

I founded Ipality on the concept of bringing together several independent consultants, each with a unique skill set garnered through years of experience in their respective fields, into a unified network. As a result, you get the attention of an independent, with the scalability and breadth of skill of a large firm.

Ipality solutions include technology lifecycle services relating to the availability, performance and security of applications, systems and networks and with a significant focus on advanced and emerging technologies.

At Ipality, we understand that different customers require different approaches. We are committed to understanding our customers' business needs and delivering appropriate solutions. While not every customer has the same challenge or needs the same solution, we understand that all customers have the same goal: business value.

We use a shared service approach to assessment, design, implementation and support services. A shared service approach means that we work alongside our customer during the project lifecycle, merging their resources with our resources to enable knowledge transfer and continuity upon completion.

We're not your standard consulting firm. We know that using the word "consultants" often conjures up images of useless reports, excessive costs and a lack of value. Most of us used to sit on your side of the desk. Recognizing this, we focus on strong and focused deliverables and controlled and reasonable costs. At the end of your engagement with us, we want you to say WOW.

We'll tell you when we're really good at something. We're not afraid to tell you that something is outside of our domain expertise. We're all about customer service and satisfaction. We've been burned by vendors before, and we have no interest in having you experience that with us. We take "Make the customer happy" to a whole new level.

We're sophisticated and connected, but we're down to earth. We've all participated in various aspects of business for many years and have built up networks of relationships - manufacturers, consulting groups, angel investors, venture capitalists, economic development leaders, members of the government. When it makes sense, we're more than happy to introduce you to people that can help your business grow and succeed.